Stephen Gledhill (DOB: 1962) Sax, Alicante

PROFILE

Highly motivated and creative computer professional with extensive knowledge and experience of a wide range of computers, languages and applications gained over 28 years.

Flexible and self-motivated Project Manager, Team Leader and IT Professional.

Nine years experience as IT Systems Manager for the Ministry of Defence and Sussex Police.

Excellent communicator with conversational Spanish.

EDUCATION/QUALIFICATIONS

BSc: - Computing/Engineering Mathematics

Diploma: - Computing

PC Applications - Advanced: MS Office (including Word, Excel, Access, Outlook, Visio, Project); Windows XP, Adobe Dreamweaver

Programming - Basic Level: WordBasic, SQL, VisualBasic, Pascal, DCL, Macros

PRINCE2 Project Management method (Foundation and Practitioner)

Business Analysis: - Introductory Level: SSADM

VAX VMS System Management and Administration

Data Communications

Conversational Spanish

EXPERIENCE

IT Contractor

September 2006 - January 2009

Provision of IT services to individuals and companies. Services including: repairs and upgrades, web design and hosting, internet, email and training.

Office / IT Manager

March 2006 - September 2006

Working with the owner of a new Spanish wine export company to establish his business.

Setting up the software on the PCs and dealing with all IT faults and installations.

Sourced, installed and trained the users of XGest : a Spanish accounts package designed to support the Contabilidad and TPV.

Translating of product information from Spanish to English.

Communication with clients across Europe by email, phone and in person.

Administration Officer KIRKLEES METROPOLITAN COUNCIL

January2005 - September 2005

Responsible for the creation and maintenance of databases and spreadsheets for the Council, particularly in the Education department. These spreadsheets and databases were in support of the provision of school meals including financial control, the maintenance of kitchen equipment and infrastructure. Links were required between many databases; for example, linking the maintenance database with the inventory database and the contacts database.

Designed spreadsheets to allow comprehensive financial analysis in all departments.

Other responsibilities included the support of the new schools projects with particular emphasis on financial control and invoice handling. Again, spreadsheets were designed to provide audit control and budget analysis across all agencies involved.

Project Manager WARWICKSHIRE LOCAL CRIMINAL JUSTICE BOARD

September 2001 - August 2004

Responsible for the Project Management (PRINCE2) of an inter-agency Project involving the Police, Crown Prosecution Service, Magistrates' Courts Service, Youth Offending Team, National Probation Service.

Reviewed the Agencies' Business Systems, current business processes and information flows, identified opportunities and options for integration to take advantage of IT implementations and co-location.
Used extensive knowledge of IT (gained over more than 20 years including systems management and implementation) to ensure that solutions put forward were viable and efficient.

Project Manager POLICE INFORMATION TECHNOLOGY ORGANISATION

July 1999 - August 2001

Responsible for the Project Management (PRINCE 2) of an inter-agency (Police, CPS and Magistrates Courts) Project with national and strategic significance.

The purposes of the project were: to demonstrate the feasibility of inter-agency system integration; define the new business processes; quantify the benefits; and inform other agencies nationally.

IT Project Manager SUSSEX POLICE

February 1996 - July 1999

Responsible for the Project Management (under PRINCE2) of the Desktop Project - including scoping, scheduling, configuration, supply, installation, training and support. The aim of the Project was to provide Office Automation facilities to all 4700 Police Staff and was run under the PRINCE2 method.

The budget was in excess of £5m.

Senior Operations Engineer ICV Limited (Provider of real time share prices to brokers)

August 1995 - January1996

Working with Site Managers to take responsibility for all technology and maintain the effective running of two real-time communication centres. Involved the efficient running & installation of datacomms and networks - VMS, Windows, NT & OS9.

Supervising Site Engineers to ensure smooth and continuous data flow to all customers.

Replacement of legacy mainframes with NT servers and writing of new handbooks and manuals.

MILITARY SURVEY, MINISTRY OF DEFENCE

System Manager/Software Maintenance Engineer

June1990  - August 1995

Responsible for the efficient running of 27 clustered DEC (Digital) VMS workstations (3600s & 4400s), and associated equipment.

Provided a help/trouble desk service including database design and macro building.

Scheduled and performed software maintenance and upgrades, testing and verification.

Set up and maintained LAN of Apple Macintosh computers running MS Office and other commercial software.

Performed technical investigations using software tools; recommended and performed solutions.

Responsible for the maintenance, security and integrity of system hardware, software and data.

Worked closely with operators, engineers, USA contractors and USA Government employees.

Responsible for the procurement, installation and maintenance of small systems software and hardware.