Microsoft Impersonation Scam - Don't be Fooled

I received an email from one of my alert clients saying they'd received a call from Microsoft and realised it was a scam. Here's what they wrote:

Hi Steve, I don't know if this is of any interest to you only we had a phone call from someone with an Asian accent on an undisclosed line who claimed he was from Microsoft and that we had downloaded some risky files and we should turn our computer on so he could talk us through the process of how to delete them.
When we asked him what files they were, he hung up! We knew this was a scam as we had not tried to download anything. I hope you dont mind us emailing this just thought you might like too let you clients know.

If this, or something similar, happens to you then I hope you know what to do : hang up!!

Here is a link to an article about this on the the www.snopes.com site that I use to test this and other scams. Microsoft will NOT phone you and offer to remove viruses or perform any other remote help.

The PC Resolver Blog